ITIL 4 ITAM Examination #2


The ITIL® 4 ITAM Examination #2 is sponsored by AHE Partnership, an Axelos Accredited Consulting Partner.

Intended for candidates taking the ITIL 4 Specialist: IT Asset Management qualification. This module focuses on providing the candidates with an understanding of the IT Asset Management practice’s key concepts, principles, values and challenges. It is intended to provide candidates with best-practice guidance at both strategic and operational levels on how to maximize value creation, control costs, manage risks, meet regulatory and contractual requirements, and support decision-making about the purchase, re-use, retirement, and disposal of IT assets including their impact on sustainability.

Multiple Choice
Examination Duration: 90 minutes

1. You should attempt all 40 questions. Each question is worth one mark.
2. There is only one correct answer per question.
3. You need to answer 26 questions correctly to pass the exam.
4. You have 90 minutes to complete this exam.
5. This is a ‘closed book’ exam. No material other than the exam paper is allowed.
6. Bloom levels 2 & 3. “Bloom’s level” describes the type of thinking needed to answer the question. For Bloom’s level 2 questions, you must show understanding of these concepts, methods and principles. From Bloom’s level 3 questions, you need to demonstrate the above application.

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