The ITIL® 4 Change Enablement #1 is sponsored by AHE Partnership, an Axelos Accredited Consulting Partner.
Multiple Choice
This module focuses on providing the candidates with the understanding of the key concepts, principles, value and challenges of the Change Enablement Practice. It is intended to provide candidates with best practice guidance on how to maximize the number of successful service and product changes by ensuring that risks have been properly assessed, authorizing changes to proceed, and managing the change schedule.
Examination Duration: 30 minutes
Instructions
Material Allowed: This is a ‘closed book’ exam. The ITIL 4 Deployment Management Practice publication should be used for study, but is NOT permitted to be used in the exam.
Exam duration: 30 Minutes
Number of Marks: 20. There are 20 questions, each worth 1 mark.
Pass Mark: 65%. Answer 13 questions correctly.
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