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5.00
(4 Ratings)

ITIL® 4 Foundation eLearning

By Scott Tunn Categories: ITIL
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What Will You Learn?

  • An Introduction to ITIL®
  • Concepts of service management
  • Adopt and adapt service management (Guiding Principles)
  • The 34 ITIL practices, with a primary focus on 18 of these
  • Key concepts from Lean IT, Agile, DevOps, and Organizational Change Management, and why these are important to deliver business value

Course Content

Introduction to ITIL® 4 Foundation
This module gives you an introduction of the topics and overall course structure.

  • ITIL® 4 Foundation introduction
    21:00

Course modules
This module covers all of the core competencies that are required to fulfill to gain your certification for the course.

End of module revision
Each module is gone through with a 5 mins video to show how all of the parts of the topics fit together.

ITIL® 4 Foundation Appendix (Further reading)

AXLE Car Hire scenarios
This topic covers the Axel car hire scenarios, they allow for you to read through a mock scenario and company situation where the best practice methods are applied to help improve the company and its operations.

Interactive Quiz
Quizzes that allow you to test your skills. Not timed, or any ranking, just revision for each module.

Champions Quiz challenge

ITIL® 4 Foundation Mock Exams

Syllabus

Take the exam and get certified!

Student Ratings & Reviews

5.0
Total 4 Ratings
5
4 Ratings
4
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3
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MG
Mitchel Green
2 years ago
It was a very good match, I appreciated the inclusion of mock exams, they were very helpful.
DR
Daniel Russ
2 years ago
The course was very informative and thorough!
SV
S V
2 years ago
Best content and information. well structured for understanding.
SG
Sumit Gabbi
3 years ago
Scott's delivery was simple and very easy to absorb.

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