The ITIL® 4 ITAM #1 is sponsored by AHE Partnership, an Axelos Accredited Consulting Partner.
Multiple Choice
This module focuses on providing the candidates with the understanding of the key
concepts, principles, value and challenges of the IT Asset Management practice. It is intended to
provide candidates with best practice guidance at both strategic and operational levels on how to maximize value creation, control costs, manage risks, meet regulatory and contractual
requirements, and support decision-making about the purchase, re-use, retirement, and disposal of IT assets including their impact on sustainability.
Examination Duration: 90 minutes
Instructions
Material Allowed: This is a ‘closed book’ exam. The ITIL 4 Deployment Management Practice publication should be used for study, but is NOT permitted to be used in the exam.
Number of Marks: 40. There are 40 questions, each worth 1 mark.
Pass Mark: 65%. Answer 26 questions correctly.
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