ITIL4 Practices – Incident E1


The ITIL® 4 Incident Management Practice Examination#1 sponsored by Adelaide Consulting Group, a Peoplecert. Authorized Training Organization
Multiple Choice
Examination Duration: 30 minutes

1. You should attempt all 20 questions. Each question is worth one mark.
2. There is only one correct answer per question.
3. You need to answer 13 questions correctly to pass the exam.
4. Mark your answers on the answer sheet provided. Use a pencil (NOT pen).
5. You have 30 minutes to complete this exam.
6. This is a ‘closed book’ exam. No material other than the exam paper is allowed.

©AXELOS Limited 2023.
AXELOS®, ITIL® and the swirl logo are registered trademarks of AXELOS Limited. Reproduction of this material requires the permission of AXELOS Limited.
All rights reserved. Champions Portal Copyright © unless otherwise stated.